Vernon Chalmers SEO

After the continuous poor management / service practice at Limnos Bakery in Green Point I gave in on my quest for finding an open coffee shop before 06:30 in Green Point Cape Town. A few weeks ago I started visiting the Protea Hotel Victoria Junction in Green Point across from the campus where I lecture and I am kicking myself for not doing so years ago.

It will probably be unfair to compare the Victoria Junction hotel with some of the local coffee shops I frequented in the Green Point area, but nevertheless, the service and the staff is worth mentioning in my appreciation and search for service excellence.

Every morning, even as early as 06:00, I am greeted by managers and staff that are unbelievably friendly, efficient and service orientated.  Different days, different shifts and different staff yield the same high quality service results. And I am sure this is strongly attuned to the hotel’s corporate values.

Managers and staff are continuously roaming the restaurant and lounge areas keen to be of service and assistance.

I have found the Victoria Junction hotel management and staff to be very customer focused and it is a pleasure to be welcomed by professional and unobtrusive security staff.

This is the standard of service that delivers more than the expected – and in my opinion some of the best continuous service deliveries I have received in quite a while. 

Heartwarming to see friendly faces 06:00 in the morning. Thank you Protea Hotel Victoria Junction management / staff for making my Tuesdays, Wednesdays and Friday mornings very special indeed.

Profile : Protea Hotel Victoria Junction ****

The Cape Town hotel comprises 172 bedrooms which are divided between standard, superior and double-storey loft apartments boasting views of Table Mountain, the V&A Waterfront and Cape Town Harbour. Conceived in the early stages of the film and production industry in Cape Town, The Hotel, restaurant, bar, coffee shop and smoking lounge all depict scenes or actual sets from well known films! High-speed Wireless Internet access is available throughout the 4-Star Hotel keeping you in touch with loved ones and the office. Relax around the lap pool on the deck while sampling the extensive selection of cocktails on offer.

The Protea Hotel Victoria Junction 4 star hotel Cape Town comprises one conference room with the capacity of seating 150 delegates in comfort is able to divide into two smaller venues providing for great flexibility in the hosting of functions, events or conferences. On-site audio-visual technicians mean that you can rely on the instant availability of equipment and technical assistance.  Our 24 hour reception and concierge service will arrange anything you may require from transport to tours and will even assist you to create fantastic memories with a special picnic on the beach or a more action-packed activity such as shark cage diving or kite-surfing!

Source : Protea Hotel Victoria Junction