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Vodacom's sub-standard online account management - Viewing of my online Broadband Bill

Vodacom's sub-standard online account management - Viewing of my online Broadband Bill
Vodacom's sub-standard online account management - Fri Sep 23, 2011 @ 12:15PM
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How often do I still have to look at the below message when trying to view my online Vodacom Broadband Account Bill?

Vodacom_sub-standard_account_management.jpg
I am greeted with this failure message three out of four times in less than 7 days. Again – I find the sub-standard data management function from Vodacom unacceptable and far below any accepted professional service standard.

Vodacom Broadband account Balances still not working properly / logging of service denials:

Date Time                                          
23 September 12:15
21 September 12:00                                                          
20 September 10:30
15 September 04:45

 

Tags: vodacom, ceo, poor service, cape town, mobile, communications, 3g, customer service, internet, problems, broadband, vodaphone software, edge, gprs, complaint
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