Disclaimer - Poor Retail Service Experiences
Retail service experiences and opinions disclosed on this website are those of Vernon Chalmers only with no influence from any other organisation, brand or institution.
The sole purpose of disclosure is a conscientious attempt to highlight poor customer care / service experiences from leading brands and others in the Western Cape (and organisations accross South Africa).
Criteria for 'exposing' poor service on the Vernon Chalmers blogs / websites:
- If it happened more than once (it will probably happen again)
- Slack in-store management / supervision style
- No strategy for solving managerial / customer problems
- Failing to provide proper feedback (for resolving isolated incidences)
- Only Vernon Chalmers own personal / business experiences
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